Business Process Operations Manager

Profile

 nnAt UL, we know why we come to work.nThousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!nWhat youu2019ll learn & achieve:nThe Person In This Role Wil Be Responsible Forn nn Steering daily operations and cross u2013 SL escalationsn Running Business Health and Forecast Meetingsn Leading teams in building plans to achieve business result gaps, particularly when shortfalls arisen Establishing and monitoring key business KPIs and metricsn Point person for Emergo integration plans within Emergo and within Product Lifecycle u2013 system, process, and acquisitionn Developing recommendations for operating model improvementsnnn Develop and oversee programs/projects that support initiatives to make operational improvements that link back to Emergo/PLC strategynnn Identifies and drives opportunities for process improvement and portfolio prioritization and strategic alignment.  This includes:nnn Establishing and governing prioritization and evaluation criteria / requirementsn Developing processes that will allow Emergo to focus on the core projects and new solutions that are needed to achieve the strategyn Evaluation and potential sunset of solutions that are no longer viable based upon the collected data. nnn Leads a team of 25-30 global project managers responsible for project management activities within the P&L and ensures alignment of the process and procedures with those defined by PLC.n Responsible for resource / capacity planning for projects within the P&L and cross service linesn Leading escalated / sensitive legal / contract issuesn Leading / coordinating internal Emergo Quarterly Business Operational Plan Reviewsn Internal division-wide communicationsn Support in creation of overall Emergo operational strategy and run key initiatives in Emergo or cross division to implement strategy.n Knowledgeable in medical device regulatory trends and updatesnnWhat makes you a great fit:nYou Will Have Experience With n nn Consulting on strategic decisions for the divisionn Consulting on budget builds for the divisionn Solution development and visionn Go to market strategyn Partnership managementn Forecastingn Board / Core Team meeting preparationn LT Management Decision supportn Cultural changes / initiativesnnUL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.nWhat youu2019ll experience working at UL:nMission: For UL, corporate and social responsibility isnu2019t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.People: Ask any UL employee what they love most about working here, and youu2019ll almost always hear, u201cthe people.u201d Going beyond what is possible is the standard at UL. Weu2019re able to deliver the best because we employ the best.Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. Weu2019re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.nLearn More:nWorking at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.Curious? To learn more about us and the work we do, visit UL.comn n#LI-NG1

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