Operations Manager II - Special Projects

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Aon is looking for an Operations Manager!Aon is seeking a goal-oriented individual who will enjoy taking the lead on complexity of handling business improvements and implementing system solutions. If you are an expert Business Systems Analyst, Project Manager or Program Manager, this might be the role for you!In this role, you will be responsible for coordinating special projects related to the improvement of the Certificate of Insurance process for Aon’s North America Commercial Risk business.What will your day look like?You will have the opportunity to:Work on operational improvement for certificates (quality and TAT) and support transformation efforts related to certificate acceleration team projectsWork with vendors to provide them data and resources to facilitate success of acceleration teamUnderstand agency management/workflow systems and key integration pointsEvaluate need for system enhancements based on feedback from process owners and operations teamsWork with advanced reporting and metrics, provide analysis and report-outBuild marketing collateral and high-level PowerPoint presentationsSupport transfer of work into service center and transition of work to offshore service providerHelp with staffing and forecasting modelsBuild and maintain project plans and perform other project tasks as assignedRequired experience for this role:5 or more years of service delivery experience, insurance experience, business systems analysis or project management experienceExperience working with multiple stakeholders.Proficiency with Microsoft office suite, primarily PowerPoint and WordStrong verbal and written communication skills.Experience analyzing complex issues and coming up with creative solutionsPreferred Experience: Operations or project management experienceInsurance industry experienceWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.We offer youA competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.Our Colleague Experience:From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues produce results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 2513304,qualifications:UNAVAILABLE,responsibilities:Aon is looking for an Operations Manager!Aon is seeking a goal-oriented individual who will enjoy taking the lead on complexity of handling business improvements and implementing system solutions. If you are an expert Business Systems Analyst, Project Manager or Program Manager, this might be the role for you!In this role, you will be responsible for coordinating special projects related to the improvement of the Certificate of Insurance process for Aon’s North America Commercial Risk business.What will your day look like?You will have the opportunity to:Work on operational improvement for certificates (quality and TAT) and support transformation efforts related to certificate acceleration team projectsWork with vendors to provide them data and resources to facilitate success of acceleration teamUnderstand agency management/workflow systems and key integration pointsEvaluate need for system enhancements based on feedback from process owners and operations teamsWork with advanced reporting and metrics, provide analysis and report-outBuild marketing collateral and high-level PowerPoint presentationsSupport transfer of work into service center and transition of work to offshore service providerHelp with staffing and forecasting modelsBuild and maintain project plans and perform other project tasks as assignedRequired experience for this role:5 or more years of service delivery experience, insurance experience, business systems analysis or project management experienceExperience working with multiple stakeholders.Proficiency with Microsoft office suite, primarily PowerPoint and WordStrong verbal and written communication skills.Experience analyzing complex issues and coming up with creative solutionsPreferred Experience: Operations or project management experienceInsurance industry experienceWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.We offer youA competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.Our Colleague Experience:From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues produce results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2022-08-10T18:46:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2023-08-10T18:49:01.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:****Overlook Point,postalCode:60069-4302,addressCountry:United States}}}

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