Federal Project Manager Comcast Government Services

Profile

**MEMBERS ONLY**SIGN UP NOW***. Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, **MEMBERS ONLY**SIGN UP NOW***. Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, **MEMBERS ONLY**SIGN UP NOW***. Business is one of the largest contributors to the growth of **MEMBERS ONLY**SIGN UP NOW***. Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary

The Federal Project Manager will manage all aspects of internal contract deliverables at **MEMBERS ONLY**SIGN UP NOW***.. Candidate must have a strong telecom and IT background, successful history of leading internal cross functional teams in the deployment of Ethernet/BI/Cable/Television Networks, understand Federal contracts, and extensive experience dealing with government customers. They will have overall project management lifecycle responsibility for the project, as well as, responsibility for aligning the customer’s business strategy with the **MEMBERS ONLY**SIGN UP NOW***. solution. The Project Manager will be responsible for upfront engagement, collaborating directly with the overall Federal Government Program manager and the Sales Team for that specific sector of Federal (Civilian, Defense & Special Programs) segment to identify and drive new revenue opportunities. Utilizing a strong matrixed management approach, the Project Manager will be solely responsible for coordinating integration work streams aligned with the overall goals and schedule of the implementation. The PM will provide project and portfolio level leadership to other Implementation team members within **MEMBERS ONLY**SIGN UP NOW***..

Job Description


Reports to the Federal Program Manager to help facilitate all aspects of award
Create and maintain comprehensive project documentation
Establish and maintain relationships with internal teams, Stakeholders and third parties/vendors
Develop comprehensive project plans to monitor and track progress to roll up to overall Program success and growth
Measure project performance using appropriate tools and techniques
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring contractual obligations to include compliance, schedule, and technical feasibility
Maintain proactive customer communication to foster a high touch relationship to include being onsite at the customer location if needed
Lifecycle Management of Government Programs and supporting contracts.
Provide project management expertise in managing Service Level Agreements and other aspects of **MEMBERS ONLY**SIGN UP NOW***. and the Client contractual agreement
Provide weekly status reports to customer on the services including financials, risks and risk mitigation, issues and issue management
Communicate effectively with peers, superiors, and subordinate
Work with the internal **MEMBERS ONLY**SIGN UP NOW***. service delivery team to assure all tasks are being completed in a timely manner
Work with Program lead to coordinate all client communications including weekly and monthly reporting, crisis management and escalations
Maintain proactive customer communication to foster a high touch Relationship.
Develop and maintain project plans and action item lists and conduct regular customer status meetings to keep overall Program success and compliance
Schedule and lead effective team meetings which will include field, service delivery and/ or corporate resources
Successfully interact with other organizations within **MEMBERS ONLY**SIGN UP NOW***. to deliver seamless implementations & service to Clients
Serve as an escalation point 24/7 for production impacting incidents
Ad-Hoc report creation and distribution
Coordinate change management activities by liaising with Clients, **MEMBERS ONLY**SIGN UP NOW***. NOC
Facilitate resolution of issues pertaining to contract, billing, AR, credit requests and billing disputes


Additional Requirements:


5 Years Working in the U.S. Federal/SLED environment as a Program Manager or Project Manager
Clear, concise, timely, and accurate communications (both written and verbal) with the right audience. Drives business and technical discussions.
Project Management Information System experience: Smartsheets & MS Project to name a few
Creates Project Management Plan, including project milestones/timelines, manages project hours
Runs all project-related meetings
Ensures team is committing appropriately and delivering according to commitments.
Ability to obtain and maintain a U.S. Government national security clearance strongly preferred.
U.S. citizenship required.


Employees at all levels are expected to:


Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.


Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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