IT Infrastructure Project Manager

Profile

Texas, United States of America

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

January 28, 2022

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

Where you fit in

As a member of the Program and Project Management (P&PM) Capability Center at Shell, you will have the opportunity to work in a challenging but rewarding environment that is fast paced and changing fundamentally as Shell transforms its business to meet the ambition to be a net-zero emissions energy business by 2050, whilst delivering a world class business case that has a strong societal license to operate. In your program and project management career at Shell you will be expected to enact change and deliver value globally across business lines and geographies.

Project Managers plan, execute, and control a project or set of related projects to meet identified business requirements and deliver business value, through acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, risk, quality and benefits.

What’s the role?

As IT Infrastructure Project Manager, you will be on the Global Real Estate Office Change IT (REOCIT) Programme, which manages the IT delivery for the majority of our major Real Estate managed office implementation projects across the Shell Group. You will e responsible for the IT design and build portion of RE Office projects.

The role will involve working closely with Real Estate, approved IT infrastructure service providers; as well as coordinating closely with Real Estate's construction, electrical, HVAC, mechanical, civil, and asset protection engineering trades, to ensure that the IT requirements are met.

You will typically deliver infrastructure projects which cut across all businesses and typically include end user computing, telecoms, low voltage design, Audio Video, hosting and storage components; as well as potentially requiring new service developments. This is involving design and deployment of Audio-Visual solutions for standard meeting rooms, advance meeting rooms such as Townhall, Board Rooms, Multipurpose/Learning rooms, Crisis Rooms, Real Time Operating Centers/Collaborative Work Environments etc.

You are expected to have direct interaction and management of multiple third-party vendor and sub vendors in executing and delivering the infrastructure and audio-visual elements. This includes all HSSE assurance, compliance, and oversight elements.

Furthermore, you will need to coordinate and integrate delivery from subcontracted teams of multiple vendors to complete specific work tasks. The REOCIT Project Manager’s main goal is to ensure an office IT design which meets Shell’s standards, with timely build-out to meet customer expectations, manage timelines of specific work packages in line with the overall office project goals, and ensure overall HSSE compliance and safe delivery of projects.

Your further responsibilities include:


Agree and deliver a body of work, organised into programmes, projects and workstreams to agreed time, cost, quality, risk, and benefit profiles, delivered within Shell's standards and controls framework.
Proactively analyse variances against plan to assess trends threatening agreed scope, time, cost, and quality commitments. Identify signs that a project may be at risk and take appropriate action.
Engage internal and external stakeholders such as users, customers or suppliers to fully benefit from the delivered products, services and change.
Develop and execute appropriate change and engagement plans to achieve necessary behaviour changes in order to maximise benefits.
Align expectations and ensure that the decision-making of stakeholders happen in a timely and effective manner.
Mobilise and lead teams composed of a mixture of staff and suppliers across organisational boundaries and the natural team. Ensure they have the necessary skills, capacity and experience to achieve the required outcomes.
Develop the skills of team members through coaching, delegation and providing stretching assignments.
Understand, assess and embed the right delivery methodologies, considering project and business constraints.
Assess programme risks as they are encountered and evaluate trade-offs between cost, time, quality, risk and ultimately benefit, continuously managing the business cases of constituent projects and workstreams.
Ensure that all deliverables, whether software, hardware, processes, products or business change are fit for purpose, meet all relevant requirements and are effectively transitioned to support and business-as-usual.
Ensure that the business value intended by the work is explicit, agreed and delivered.


What we need from you?


Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
At least a bachelor’s degree in ay IT degree or equivalent.
Minimum of 5 years recent experience providing hands-on IT project management (ideally on physical construction projects), matrix managing both internal staff and external vendor contract teams.
Minimum of 5 years recent experience performing Project Management for equivalent Real Estate office ventures, including designing and building out new offices, moving office locations, office connectivity, Audio Video (AV)/collaboration design, networking, voice systems, hardware procurement and installation with aggressive delivery goals.
Minimum of 5 years of direct experience directing and managing wired and wireless construction or project builds.
Coordination and/or technical experience of building out new offices or moving office locations, including office connectivity, networking, hardware procurement and installation of servers, AV, desktops, phones and printers.
Proven experience with the integration multiple internal and external suppliers and vendors towards a common objective working in the new space, including architects, security, IT operations, furniture installers, and property management
Very strong ability to integrate multiple suppliers and vendors towards a common objective.
Ability to working to/within non-negotiable delivery schedules.
Experience in management of multiple parallel interdependencies within an office construction schedule.
Experience in defining and implementing HSSE plans for high-risk physical works on site.
Demonstrated attention to quality construction practices and ensuring timely close out and safe delivery of the project schedule.
Demonstrated ability for risk planning and management.
Demonstrated capability for strong stakeholder management, including senior leadership.
Experience in sourcing appropriate delivery vendors.
Strong time management and technology construction related quality and safety experience.
Exceptional composition, verbal, presentation, and interpersonal skills.
Multi-tasker with ability to successfully manage numerous projects and tasks concurrently.
Strong ability to influence IT and non-IT stakeholders towards solutions.
Integration experience with non-IT driven components including Smart sensors, CCTV and ProWatch.
Experience in coordinating user moves between offices, including the management of business change.
Solution-oriented with strong leadership skills and a passion for excellence.
Domain Skills and Abilities:
Ability to conduct on-site and/or remote real estate/construction site assessments for requirements gathering at beginning of a project
Design and deliver office technology build-outs including LAN/IDF/Data Center space build, AV/Collaboration, and desktop installations
Directly responsible for the overall success of IT construction projects. Must have the ability to forecast construction start and completion dates, understand dependencies and identify issues that will cause delays. Candidate will report issues or challenges to the REOCIT / RE sponsors and propose solutions to keep projects on track
Design and implementation services for wide area network/carriers, Wi-Fi, LAN, data center, electric, low voltage cabling, A/V, video conferencing, desktops, printers/copiers, IDF closet buildouts, voice/phones, HVAC, office space/furniture, office security, and other technology related construction activities
Collaborate with vendors working in the new space, including architects, security, low voltage cabling, furniture installers, and property management
Coordinate and/or perform technical aspects of building out new offices or moving office locations, including office connectivity, networking, hardware procurement and installation of servers, AV, desktops, phones and printers
Managing the creation of third-party RFPs, Statements of Work, while adhering to in-house standards for product/vendor evaluation and selection
Cross team management with other departments and entities requirement to ensure proper scope management, safety, and timely build schedules
Provision of change management communications for office personnel and stakeholders during and after the move
Maintain a safe environment and ensure all safety standards are met
A good understanding about the wide range of Audio-Visual (AV)solutions and designing planning and deploying such AV Solutions across the globe will be an added advantage.
Key IT Focus/Knowledge Areas:
Core GI networks (wired & wireless)
Wide-area networks
Datacenter connectivity
Direct network connectivity (desks, meeting rooms, AV, security) including cabling guidance
Standard AV and special AV installations
End-user computing – standard/special desktop setup
Printing solutions
Specialist IT/AV facilities (ie Telepresence, Townhall, Cyberdefence, Operations Centres, iScope, Learning Centres)
Unified communications (UCC) systems
Telephony Solutions
Internet Breakout, Firewalls, Third Party Access routers
Local Hosting requirements
Specialist business IT solutions
Cellular Amplification Systems (DAS)
Digital signage
Back-end data management (Active Directory updates)
Experience in defining and implementing HSSE plans for high-risk physical works on site.
Knowledge of IT cabling standards and best practices
Understanding of Work WELL standards (particularly in designing the Technology components)
(Assisting Real Estate) in building selection, providing IT considerations standpoint
(Assisting Real Estate) with Equipment Room Design considerations, including layout, racks, power, cooling etc
Knowledge on Fire detection and suppression systems


COMPANY DESCRIPTION

Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…


We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.


A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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