Principal Program Manager

Profile

About Brightcove
Brightcove is a team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping people connect, share experiences, and view the world. Bottom line: video is the world’s most compelling, exciting medium, and Brightcove exists to demonstrate that video means business.
As the industry leader in this space, we empower our customers to deliver top-notch video experiences to audiences on every screen in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. Creativity thrives. Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and passions and we have built a culture that values individual empowerment, excellence and collaboration. This culture enables us to develop technologies once thought impossible, provide customer support without parallel or excuses, and leverage the expertise and resources of a global infrastructure. We take our video seriously, and we take great pride in doing it as one team.
Position Overview
We are looking for a Senior Program Manager to adhere to, develop and manage the execution of best practices, to guide the Product/Engineering organization through various stages of the development lifecycle. The ideal candidate will be an experienced, seasoned Program Manager who will own and drive complex programs for the Product/Engineering group.
Expertise in making functional and non-functional strategic decisions, displaying innovation to mitigate different phases of risk, cross-team management, coherent communication, and developing controls are some of the daily activities that will be needed to support multiple programs.
The candidate should be able to successfully, work independently, have technologist level exposure, and display transparency from all levels of coordinated teams.
Job Responsibilities
Lead the Product/Engineering organization through the various stages of the defined development methodology,
Understand, support, and implement Agile best practices for SCRUM/Sprint management, estimating, and planning activities,
Has the ability to coach and consult on strategic process improvements, adherence, and training support,
Manage multiple programs and/or corporate initiatives,
Direct programs with cross team effort to continue consistency and predictability,
Build and gain partnerships with key stakeholders and SME’s,
Can plan and plan for risk at the project and program level,
Develop and maintain monitors and controls to support improvement metrics, KPI’s, and eventual OKR’s,
Work successfully with distributed teams and sustain morale for planned and unplanned efforts,
Project transparent communication at all levels and and be prepared for questions,
Strategically plan for process and delivery while minimizing tactical risks.
Skills/Qualifications
****CUSTOMER FACING EXPERIENCE
Undergraduate degree in a technical or business field is strongly preferred, or an equal combination of education and experience
Someone who describes themselves as a proven program/project manager with a passion for driving complex projects to completion. PMP/PMI, CSM, CSP, SAFe certification is an added bonus.
Someone who operates with a high degree of autonomy with minimal supervision; collaborates with their manager and team on specific issues requiring escalation.
10 years of software program/project management experience. A combined history of product management, engineering work, and customer support experience (or a software engineering degree) are ideal.
Expertise with standard project management tools, practices and procedures.
Deep experience with Agile and/or other iterative development methodologies.
Strong interpersonal, analytical, problem-solving and conflict resolution skills.
Outstanding verbal and written communication skills and ability to build relationships and collaborate with variety of personalities and styles.
Experience managing projects with remote/geographically dispersed team members.
Someone who has a strong technology foundation (Desktop & Mobile Web, REST APIs, IaaS Cloud Platforms, CDNs, SaaS and PaaS Operations, distributed storage platforms and big data analytic), and enjoys researching new applications and customer trends.
Working at Brightcove
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. For US full time positions add
- We offer competitive compensation, stock options, 401k matching, and tuition reimbursement, as well as unlimited PTO - and we expect you to use it!
This role is located in our Boston office which is located downtown,
right on Fort Point harbor.
The office has an open yet focused working space layout with beautiful water views. Employees enjoy access to fully-stocked kitchens and social activities including: happy hours, trivia and movie nights, ping pong tournaments, and philanthropy events. We celebrate a variety of personal interests with organized groups and clubs including Debate Club, Women of Brightcove, Women in Engineering, Philanthropy Committee, Brightcove Bake Club, and many more!
If you've gotten all the way to the bottom of this description, thank you for your interest in Brightcove!
If this role sounds like something that is exciting to you please don't hesitate to apply, even if you don't meet all of our qualifications.
We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you.

Company info

Sign Up Now - ProjectManagementCrossing.com