Network Operations Manager

Profile

NOC ManagerNetwork Operationsu00A0 Centeru00A0u00A0ALLEN, TexasDescriptionAbout Frontier Communications**MEMBERS ONLY**SIGN UP NOW***. is a leader in providing communications services to urban, suburban, and rural communities in 25 states. Frontier offers a variety of services to residential customers over its fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secureu00AE digital protection solutions. Frontieru2019s video offerings include Frontier FiOSu00AE and Vantage TV by Frontieru2122 with 100 percent HD picture quality, Total Home DVR, instant channel change, enhanced search, Video on Demand, and much more. Business Edgeu2122 offers communications solutions to small, medium, and enterprise businesses.u202F More information about Frontier is available atu202F****INFORMATION MANAGEMENT - Job DescriptionProvide leadership to the Network Operations Center Netcool and Resolve development and support teams.u00A0 This role will enforce standards of the portfolio management policies and procedures. The ideal candidate will have a strong working background in Information Technology and be comfortable addressing and resolving complex problems. We are seeking someone with the ability to blend enterprise technology with timely and effective business solutionsu00A0ESSENTIAL DUTIES & RESPONSIBILITIESMaintain 99.99% system availability of the critical network operations systemsEngages business partners to develop project/portfolio roadmap, including project definition/intake, project impact/valuation and prioritization, to align to company goals.u00A0Provides timely and accurate project portfolio reporting and visibility.u00A0 Conducts recurring review meetings of the portfolio and system roadmap plan.Ensures project data and documentation is regularly updated and communicated.Responsible for delivering projects within committed timelines, on budget, and with approved scope.Lead team meetings and effectively work with project team members for planning, risk analysis and project gaps.Responsible for forecasting and planning of team by developing, maintaining and implementing day to day operational plans for their project management team.Provides guidance, leadership and fosters collaboration with project team, internal departments/business units, customers and vendors to ensure project/team goals are met.Escalates and engages appropriate leadership/key project stakeholders to resolve significant issues that will impact project deadlines, as needed.Assists the NOC in standardizing policies and procedures and introducing u201Cbest practicesu201D across organizational projects.u00A0Prepares and presents projects for financial approvalMonitors project spend, prepares and presents to PMO Finance project/portfolio forecast and required change requests.Identify and promote cost savings across projects to align with organizational goalsFacilitates the collaboration of team goals and objectives which align with those of the corporation and responsible for communicating that as neededConducts performance reviews and provides training and coaching for growth and advancement.Provides day to day management to and coaching of team supervisors and project managers who oversee the implementation of large project initiatives.Manages teamu2019s project workload including receiving project requests and assigning projects to team members.Ensures that every member of their team has the appropriate systems access, training, tools, process, and protocol documentation needed to perform their applicable function.Manages the development, measurement, motivation and cooperation of employees on their team.Ensures all employees participate in and complete all required training.u00A0REQUIRED EDUCATION/EXPERIENCEBacheloru2019s degree and five to seven years as a Project Manager is desired.SDLC and project management experience in requirements management, project planning and control, systems design, development, testing and data controls.A thorough understanding of project management principles, sufficient to manage large IT projectsu00A0Experience with Agile Methodologiesu00A0PREFERRED CERTIFICATES / LICENSESu00A0Project Management Professional (PMP) certificationu00A0DESIRED WORK TRAITS & SKILLSSeasoned manager with direct management experience, proficient in MS Word, MS Excel, MS project, MS PowerPoint, and Visio.u00A0 Customer driven and a team player, with strong interpersonal and customer interface skills.u00A0 Excellent organizational and analytical skills, is process and detailed oriented as well as be a self-starter who is highly motivated to obtain goals/results. The manager should have the ability to communicate effectively, both oral and written, amongst various levels of the organization.u00A0 Ability to work and prioritize in a fast-paced changing environment while coordinating multiple projects simultaneously is necessary. Alignment and prioritization of projects with the strategic goals of the company is a key skill for this role within the organization.u00A0 Financial experience to effectively manage project and portfolio financials.

Company info

Sign Up Now - ProjectManagementCrossing.com