IT Project Management Lead Program Manager

Profile

Description

Come join the IT Annual Enrollment Readiness team where we leverage our passion and learning mindset as we get to ensure Humana IT systems are ready for sales season. This is a dynamic team that performs program and project management and drives the strategy for Humana's peak readiness efforts. In this engaging and highly visible role you will influence across the IT organization including IT leadership.

Celebrating diverse backgrounds and creating an environment of inclusion is at the heart of Humana. Our commitment is to ensure Humana's work environment is one in which every associate can bring their whole self to work to do their best work. Our leaders and associates work together to actively advance cultural competency and collaborate to continuously enhance the culture. Creating a culture of belonging has a direct and positive impact on our associates, as well as customers and their experience.

Responsibilities

The IT Project Management Lead (Program Manager) is responsible for the Program Management of the IT Peak Readiness program which has responsibility to ensure Humana's systems provide a great experience during critical sales season and as members begin to use their benefits. This program is highly complex in nature and spans across the IT organization to care for our member and associate experiences. The IT Project Management Lead works on problems of diverse scope, ambiguity, and complexity ranging from moderate to substantial. This role requires a high degree of independent strategic work, program leadership, and influencing executive stakeholders.

This is a leadership role within a visible and evolving program critical to Humana's growth strategy. This role requires independent thought and actions to implement the Peak Readiness strategy and assure Humana's systems are ready for peak seasons. The IT Project Management Lead assembles and leads project teams, liaisons with other program teams, identifies appropriate resources needed, and develops schedules to ensure timely completion of projects within the program. Actively manages stakeholder partnerships and mitigates risks. Familiar with the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. When managing programs, oversees the interdependencies and integration of interrelated projects, and sets strategies and leads program execution to deliver longer term business value. Knowledge and ability to demonstrate agile ways of working to continue fostering agile best practices and techniques into the program leadership. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Required Qualifications


Curiosity and a growth mindset to tackle unique problems in an innovative way
Adaptability and the mindset to embrace business agility
8 or more years of technical experience and 2 or more years of program/project leadership experience
Extensive project management experience in a large corporate technical environment, with oversight across diverse technical platforms such as Web, Mainframe, Cloud, Telecom and Client Server
Demonstrated experience in large program execution, technical design and practical implementation of IT solutions
Demonstrated experience in process improvement
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Bachelor's Degree in Business Administration / IT
Longevity working in complex environments managing a complex program of diverse technology projects
Working knowledge of IT Infrastructure, application development, systems engineering, and/or production support
Six Sigma and/or Project Management Institute certification and/or Agile certification
Experience in the health solutions industry


Additional Information

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements


WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
Satellite and Wireless Internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information


Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****

Company info

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