Asset Management Specialist

Profile

See yourself at Twilio
Join the team as our next Asset Management Specialist.
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to
manage Twilio’s hardware lifecycle in the Americas. As Twilio continues to grow, it is critical that we properly manage hardware available to our fellow Twilions so they are better able to serve our customers. The Hardware Asset Management Specialist position will be key in driving relevant change to business processes, leading to increased efficiencies.
We are looking for a professional with experience in information technology, supply chain and/or related field(s). The person in this role will contribute to Tech Services by assisting in the management of assets fixed in the Americas, liaison between internal customers and hardware vendors and inventory control. To be successful, the person in this role will need to be detail oriented, possess superior interpersonal skills, be results oriented be driven by supply chain efficiency and lean tool implementation.
Responsibilities
In this role, you’ll:
Lead region specific hardware asset management (daily operations)
Manage the maintenance of records and databases containing information regarding deployment of assets to employees, retrieving assets from offboarding employees as well as warranties & service agreements for Twilio hardware (laptops, peripherals, office build equipment, etc.)
Drive standardization, automation and consolidation/centralization of assets
Research asset management best practices, recommend internal & external policies, standards and processes
Collaborate with Tech Services stakeholders and Sourcing to determine hardware order rate based on headcount forecasts and current available inventory
Create purchase requests per the requirements of demand analysis
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor's degree or equivalent. Preferred fields of study: Supply Chain, Finance/Accounting, Business Administration or related field
Minimum of two to three years experience in project management, inventory control, hardware asset management, IT Operations and/or supply chain experience with progressive complexity and responsibility
Experience working directly with vendors & internal stakeholders to execute hardware deployment and retrieval as required
Experience in production planning, procurement and or hardware lifecycle management
Demonstrated business acumen with knowledge and understanding of business issues, priorities, goals and strategy optimization.
Desired:
Certified Asset Management Professional (CAMP), Certified Hardware Asset Management Professional (CHAMP), Certified IT Asset Disposal (CIAD), Certified IT Asset Manager (CITAM) or equivalent preferred
Excellent written and verbal communication skills
Detail oriented; Proficiency in maintaining records and databases related to inventory management
Demonstrated business acumen with the ability to solve complex problems, manage priorities and drive strategy optimization
Ability to effectively communicate with a variety of stakeholders including internal customers, management, peers and vendors
Location
This role will be based remotely with a preference for candidates in the Denver area.
Approximately
10% travel is expected.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for,
please consider other open positions
(Location dependent information)
Colorado applicants:
The estimated pay range for this role, based in Colorado is
$67,760 - $84,700 .
Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
#LIRemote
Twilio is proud to be an equal opportunity employer.
Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ****

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