Manager Store Operations - CALVIN KLEIN

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POSITION SUMMARY:

The Manager, Store Operations focuses on managing all aspects of daily operations, operationally driven projects, and process improvement initiatives for the stores. The Manager conducts in-store diagnostic work, measures workload, analyzes data, and makes efficiency and innovation recommendations. The role prioritizes projects, facilitates cross-functional teams, and assists with implementation and performance management of each new process or practice.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:

• Manage daily store operations tasks.
• Acts as Project Manager for all in-store operations projects.
• Track / report project progress and assess risk.
• Analyze and report baseline vs. improvement productivity results.
• Create procedure content and direction (SOP).
• Determine best practices and create process improvements in stores. Develop operational efficiencies.

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INTERNAL & EXTERNAL CONTACTS:

          

Internal:       

Retail Stores             Marketing                  Corporate Purchasing

            Field Management   Merchandising         Group Operations

            Traffic                         Payroll                        Accounts Payable

            Mail Room                 Inventory Control     Design & Construction

            Internal Audit            Real Estate                Finance

            P.O.S. Support Desk

   

External:  Vendors and outside agencies.

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SUPERVISORY RESPONSIBILITIES

Direct: Coordinator, Store Operations & Communications    

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BUDGETARY RESPONSIBILITIES:  

• Determine and manage project budgets.
• Conduct ROI analyses to drive investment decisions and prioritization for operational initiatives.

DECISION MAKING: 

• Workload studies, measurements and analysis will drive critical decisions on payroll investments and allocation decisions.
• Manage and re-direct operational improvement pilot programs.

RESOURCEFULNESS/CREATIVITY: 

• Ability to handle multiple tasks/projects simultaneously with adherence to deadlines
• Creates procedures to improve operation efficiency
• Detail oriented/innovative traits are necessary

ENVIRONMENT: Up to 25% travel required

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QUALIFICATIONS & EXPERIENCE:

Experience:             3 years in-store experience or equivalent required.

                                    2 years of Project Management experience in a retail environment required

        

Education:               Bachelor’s degree in a related field preferred

Skills: 

• Project management experience in a retail environment, including facilitation of cross-functional teams and small / large implementations
• Project management skills including planning, execution, and follow-up
• Industrial Engineering / workload measurement techniques and experience preferred
• Excellent time management and organizational skills
• Interpersonal and collaboration skills
• Proficient in MS Access, Excel, Word, and PowerPoint
• Strong verbal and written communication skills
• Able to work independently in the supervisor’s absence.
• Able to multi-task projects of various size and scope with a high degree of attention to detail.

,title:Manager Store Operations - CALVIN KLEIN,datePosted:2021-03-30T00:00:00.000 0000,@context:****Management,educationRequirements:Bachelor’s degree in a related field preferred. ,experienceRequirements:2 years of Project Management experience in a retail environment required. ,responsibilities:The Manager, Store Operations focuses on managing all aspects of daily operations, operationally driven projects, and process improvement initiatives for the stores. The Manager conducts in-store diagnostic work, measures workload, analyzes data, and makes efficiency and innovation recommendations. The role prioritizes projects, facilitates cross-functional teams, and assists with implementation and performance management of each new process or practice. Manage daily store operations tasks. Acts as Project Manager for all in-store operations projects. Track / report project progress and assess risk. Analyze and report baseline vs. improvement productivity results. Create procedure content and direction (SOP). Determine best practices and create process improvements in stores. Develop operational efficiencies. Retail Stores Marketing Corporate Purchasing. Field Management Merchandising Group Operations. Internal Audit Real Estate Finance. Direct: Coordinator, Store Operations & Communications . Determine and manage project budgets. Conduct ROI analyses to drive investment decisions and prioritization for operational initiatives. Manage and re-direct operational improvement pilot programs. /projects simultaneously with adherence to deadlines. Creates procedures to improve operation efficiency. Project management experience in a retail environment, including facilitation of cross-functional teams and small / large implementations. ,skills:decision making, time management, communications, operational, able to multi-task, project manager, work independently, organizational skills, planning, industrial engineering, adherence to deadlines, interpersonal, resourcefulness, process improvement, word, diagnostic, marketing, excellent time management, project management experience, real estate finance, innovative, facilitation, written communication skills, attention to detail, project management skills, project management, ms access, Retail Advertising Manager, Brand Manager, Trade Marketing Manager, Associate Brand Manager Intern, Visual Merchandiser, Assistant Manager Recruitment, Brand Marketing Representative, Marketing Trainee, Sales Lead, Brand Specialist}Manager Store Operations - CALVIN KLEIN in New York, New York, United States of America | Retail Management at PVH

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