Program Delivery Lead - Retrospective Campaign

Profile

Description

The Program Delivery Lead - Retrospective Campaign works with internal partners and vendors to deliver best in class results from chart retrieval and coding. The role requires performance oversight of, but not direct responsibility over, the retrieval and coding operational teams. The role will work with the operational teams, analytics and reporting, and finance to ensure all metrics, including financial targets, are identified, monitored, and attained.

Responsibilities

The Program Delivery Lead - Retrospective Campaign will lead the efforts of all parties involved in the annual retrieval and coding campaign. The responsibilities include, but are not limited to: campaign planning and forecasting, delivery of targets to finance, weekly performance monitoring, action plans, presentations to leadership, and other duties as necessary. The expectation is that the Lead role will drive strategy in the retrospective campaign and the ancillary programs that benefit from the work.

Required Qualifications


3 years project management experience
3 years Risk Adjustment experience
Proficiency in Microsoft Excel
Ability to work under tight deadlines, multitask, and deliver quality work under pressure
Experience working independently with multiple stakeholders from across the organization
Proven consultative approach
Proactive, flexible, and always seeking improvement and positive change
Ability to use discretion and possess exceptional judgement


Preferred Qualifications


Bachelor's degree
Medical record retrieval and/or coding experience
5 years in Stars, Risk Adjustment, Clinical, Pharmacy, and/or Home organizations
Working knowledge of SQL
Data visualization experience
Advanced skills using O365 suite, including Teams, Power Point, SharePoint


Additional Information

This position is open to working remote or at the Humana Tower in Louisville, Kentucky Corporate Office.

Must have accessibility to high speed DSL or cable modem for a home office (satellite internet service is NOT allowed for this role); and a minimum internet connection speed of 10M x 1M

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

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