Manager Design Operations - Fiber Optics

Profile

**MEMBERS ONLY**SIGN UP NOW***.'s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. In most cases, **MEMBERS ONLY**SIGN UP NOW***. prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, **MEMBERS ONLY**SIGN UP NOW***. may be willing to consider candidates who live greater than 100 miles from the office for the remote option.

Job Summary

Responsible for overseeing all aspects of the planning and designing of broadband communication systems. Inspects projects periodically to ensure adherence to project specifications. Works closely with vendors and local and state officials to ensure projects are completed without issue. Meets with project stakeholders to determine availability of services. Manages team, which may include exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies, assist in development and meeting of, departmental budget.

Job Description

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

The CONNECT organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable network for our customers.

About the Team / Role:

The Planning Design and Construction (PDC) team is expanding, and we are looking for a highly motivated, Manager, Design Operations who is passionate about all things related to Fiber Optics design. In this role you will be responsible for aiding in the development of standards and driving adherence with the Divisional Planning & Design stakeholders. Ensuring Quality Control measurements are in place to drive accountability with the Design BPs through performance and funnel management. Partnering with the technical standards and engineering teams to create, communicate, drive, measure and monitor compliance within the Divisional Design Centers and Design BP's. Supporting the launch and continual development of all Design Business tools (IRIS/Iris Web Viewer/Iris Auto Design) and requirements through rationalization/burndown.

What You'll Do:


Oversee the planning and designing of broadband communication systems, including the construction process. Manages workflow, production planning and control and material and labor cost control.

Monitor all staff and conducts quality control inspections to ensure adherence to all company specifications and procedures.

Provide accurate documentation of all projects. Tracks and generates reports on project status.

Establish and maintain standards and practices. Implements and coordinates policies and procedures to uphold safety standards and ensure customer satisfaction.

Represent the Planning Design and Construction function from a national perspective by partnering across multiple teams in HQ and Divisions.

Support the roadmap for fiber documentation, defining best practices and working with tool teams to develop long term solutions that drive accuracy.

Actively and consistently support all efforts to simplify and enhance the planning and design experience.

Partner with Divisions & HQ teams on best practice sharing, to ensure standards are being followed and evolve as necessary.

Establish, implement and manage a QC program to ensure standard compliance.

Develop new initiatives for network design process improvements and work cross-functionally to make decisions about priorities.

Support the evaluation of Design Business Partners and monitor funnel management.


Skills & Experience We're Looking For:


8 years of Fiber Optic design experience

3 years Project Management experience or equivalent Team Lead experience

Subject Matter Expert (SME) in HFC, FTTx, EPON/ROLT/VBNG architectures, design specifications, symbology, and standards

Subject Matter Expert (SME) in Metro E, CBH, Wavelength Services, Node Segmentation/Housing Swaps, Crayola/Edge Out, Hyper-builds, Forced Relocate, design specifications and standards

Well-versed with Design Tools/Applications (Spatial, AutoCAD, Bentley, Lode Data)

Proficient in CATV standards and terminology

Knowledgeable in Inside Plant connectivity and terminology

Ability to balance multiple projects at one time with accuracy

Ability to drive consensus and facilitate decision making

Ability to raise escalations and risks to forecast


Certifications and/or Licenses (Preferred, not required):

Industry and vendor specific certifications and training a plus (HFC Design, Spatial Info, Bentley Comms, Lode Data, NCTI, SCTE)

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:


Medical & Dental

401(k) Savings Plan

Generous paid time off

Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, **MEMBERS ONLY**SIGN UP NOW***. supports you at all life stages.

Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.


Learn more atjobs.**MEMBERS ONLY**SIGN UP NOW***..com/life-at-**MEMBERS ONLY**SIGN UP NOW***./benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. **MEMBERS ONLY**SIGN UP NOW***. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Education

Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Salary:

National Pay Range: $71,853.37 USD-$168,406.34 USD

**MEMBERS ONLY**SIGN UP NOW***. intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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