Program Manager - Contract Role

Profile

Overview About**MEMBERS ONLY**SIGN UP NOW***. **MEMBERS ONLY**SIGN UP NOW***., Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston , Massachusetts, PCG has over 2 , 500 professionals in more than 60 offices worldwide. PCGs Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visit ****Responsibilities Program Manager responsibilities will include responsibilities in one or more of the following categories depending on market location and individual assignment. These are temporary roles with full and part time options available. Program Management: 1. Act as a mentor for Instructors. Provide Instructors with direction, support, and encouragement in the provision of all aspects of student services. 2. Monitor all elements of school program implementation including but not limited to Instructor attendance, Instructor performance, instructional material distribution, and student achievement through progress monitoring. 3. Lead and facilitate training and the orientation of instructors. 4. Manage Site Coordinators and Lead Instructors if applicable. 5. Conduct random observations of Instructors during small group instruction. Provide Instructors with general performance coaching for the purpose of effective classroom management and improved student achievement. 6. Inform Associate/Program Director of specific program observations during PME meetings. 7. Complete all required documentation for visits using Coaching Forms and program management using Program Record and Action Plan. 8. Communicate with Program Director for Missed Time Form requests from instructors. 9. Submit Personnel Action Form (PAF) on incidents with instructor to Associate/Program Director. 10. Communicate with Associate/Program Director via phone and/or email regarding any changes to programs in order to keep schedule up to date. 11. Inform Associate/Program Director of program observations related to school administration and staff concerns, Instructor performance and attendance, changes in the setup of the program, effectiveness of the program, and any other issues that need to be addressed. 12. Provide Instructors with effective solutions to behavioral or educational problems that arise during student instruction using UI approved techniques. 13. Substitute as needed for absent Instructors, EPIC/Site Coordinators, and/or Lead Instructors. Develop appropriate field resources to minimize need for PME substituting. 14. Oversee completion, collection, and distribution of midterm, final, and end of session reports and surveys. 15. Review/Approve timecards submissions for payment. Program Matching: 1. Initiate Program Kickoff and Interim Meetings with teams (Business Development, Recruiting, Curriculum, Logistics, and Accounting) 2. Recommendation and confirmation of Instructor Selection 3. Confirmation and assignment of instructors through communications with client Recruiting/Interviewing: 1. When applicable, perform grassroots efforts needed for recruiting per Associate/Program Director. 2. Perform interviews for their programs after receiving interviewer training from Personnel Department 3. Pass on to Recruiting Specialist the names of applicants interviewed they would like placed into which program (those applicants that were pre-placed in interviews). Recruitment will: o Need to remind applicants of what to bring and give them the address/location of interview site (It is important that all of the correct information is captured electronically and confirm via e-mail message, otherwise it will delay the HR processing of new hire paperwork and could delay candidates being placed into a program) 4. Receive from Recruiting Specialist the names of the instructors placed into program and ready to go: o Contact placed instructors to confirm final program details, let them know about any orientation/training date at the school and/or program changes o Make contact with ALL placed instructors prior to them beginning the program. If the instructor does not contact the PME, it is the responsibility of the PME to call the placed instructor o Conduct training and orientation for instructors o Seek approval from Associate/Program Director and the programs service agreement for training, progress reports and/or coaching/other to Associate/Program Director for one-time or on-going payments 5. Be the guru for specific program details 6. Conduct interviews for part-time instructor candidates if needed 7. Complete all new hire paperwork with candidates if needed o When applicable, promptly send all new hire paperwork to the Human Resource (HR) department Marketing: 1. Engage in business development activities and client relationship building activities including but not limited to thought partnerships, giving short presentations, and uncovering district/school/student needs. 2. Attend client meeting with account managers when appropriate. General: 1. Maintain positive public relations and rapport with school administration and staff. 2. Communicate regularly with supervisor to update them on progress, potential problems, and program concerns. 3. Complete other duties as required and assigned. Qualifications Knowledge and Skills: Two to three years prior experience in educational settings is preferred. A passion for helping children succeed is required. Prior supervisory experience, project management experience, and marketing experience preferred. Understanding of instructional pedagogies and methodologies. Effective oral and written communication skills, excellent interpersonal skills, strong computer skills, and solid organizational skills are required. Education and Work Experience: 1. A bachelors degree and 2. Experience working in an educational setting and managing other professionals OR 3. Any similar combination of education and experience. EEO Statement **MEMBERS ONLY**SIGN UP NOW***. is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Connect With **MEMBERS ONLY**SIGN UP NOW***.! Connect with **MEMBERS ONLY**SIGN UP NOW***. > Job LocationsUS-VA-Richmond | US Posted Date5 months ago(9/28/2021 12:27 PM) Job ID 2021-7167 # of Openings 1 Category Operation Support Type Temporary Assignment Practice Area Education Services **MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

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