Project Manager 1 Customer Project Management

Profile

**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..

Job Summary

Responsible for managing, planning, tracking and implementing small projects or aspects of larger projects from initiation to completion. Ensures project completion according to timeline, budget and specifications. Works with vendors and team to establish and achieve goals. Coordinates the activities of a cross-functional team including exempt and non-exempt employees. Communicates project status with Project Manager.

Job Description

* Must reside in the North East Division for this position - This includes the States of New Hampshire, Connecticut, Massachusetts, Pennsylvania, Delaware, New Jersey, D.C and parts of Virginia *


CSG, Sales Force and Workbench knowledge helpful

Experience with **MEMBERS ONLY**SIGN UP NOW***. Business product knowledge and SMB is required.

Previous PM experience and/or education strongly preferred

Strong collaboration, professional presence, conflict resolution and effective communication skills required.

Ability to support large scale work projects in a fast paced environment including all phases of the project life cycle.

Strong Technical aptitude required.

Schedule will vary as needed depending on the project and business needs.


Core Responsibilities


Manages projects, with direct supervision, to ensure on-time completion according to specifications and within budgeted costs.

Uses formal processes and tools to manage resources, budgets, risks and changes.

Identifies project scope and objectives. Manages a cross-functional team including third party vendors and other resources; coordinates activities to achieve goals.

Plans and directs schedule and budget.

Maintains communication with stakeholders. Provides status reports to Project Managers, vendors, stakeholders and resources.

Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.


Employees at all levels are expected to:


Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.


Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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