Senior Technical Project Manager

Profile

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary

Responsible for managing complex projects through entire project lifecycle (inception, design, development, integration and test, trial and deployment). Act as a liaison with appropriate company personnel and vendors to ensure project compliance to standards, coordinate multiple complex high priority tasks. Assure feature and functionality and performance metrics requirements are defined. Initiate, facilitate and monitor specific inter/intra-departmental project progress and performance to assure quality and on time delivery. Ensure milestone dates are met. Monitor risks during various stages of the project and escalate issues to the appropriate level of management. Maintain project status reports on projects. Create and manage contingency plans for projects. Estimate and manage budgets. Evaluate impact change request against communicated timelines. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

About the Role:

A key area of focus for this role will be trial setups, management, and reporting. Real-time troubleshooting trial issues and roadblocks. Partnering with both divisional and internal resources during all accepts of trials will be a must. Will lead project teams or projects and share expertise.

What You'll Do:

Coordinate scoping and architecture review activities for initiated programs and follow process for program approval at architecture initiation board.

Create and track end to end project plan in conjunction with the lead engineer.

Track tasks and milestones across all parties, including vendors.

Coordinate, manage and drive test organization activities.

Facilitate bug triage, manage bug lists across vendors, track issue resolution with lead engineer.

Coordinate change request generation and tracking.

Make project scheduling decisions in conjunction with the lead engineer or facilitate conversations necessary for decision making.

Report on project's progress as required by product engineering management.

Identify and manage critical path and risk areas and create risk response and mitigation plans.

Report weekly (or as necessary) on any risks/issues.

Escalate issues as required to unblock open issues.

Work with other project managers to track and manage inter-project dependencies.

Communicate updates on major milestones, escalations and status to lead engineer and lead project manager.

Work with lead engineer and management to set project specific budget.

Project spend rates based on the budgets.

Manage within budgetary objectives set by manager, monitoring and controlling costs within functional area.

Mentor junior level project managers on the team.

Skills & Experience We're Looking For:

Demonstrated project management and organizational skills, including the ability to work independently on projects of high complexity with minimal supervision.

Proficient in Excel, specifically in data analysis and manipulation

Ownership mentality and will take accountability for the success and quality of results

Ability to study up on the project objective, understand the technical underbelly of the work, and the ability to communicate in non-technical terms

Creative, self-motivated teammate willing to take ownership of tasks assigned and new responsibilities

Strong analytical and conceptual thinking skills.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

Medical & Dental

401(k) Savings Plan

Generous paid time off

Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more atjobs.comcast.com/life-at-comcast/benefits Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com