Company name
Humana Inc.
Location
Pittsburgh, PA, United States
Employment Type
Full-Time
Industry
Project Management
Posted on
Oct 08, 2021
Profile
Description
Humana is seeking a dynamic leader to be the Product Owner and overall enterprise representative for our ServiceNow PPM module. You will lead a team that drives product strategy and will implement PPM capabilities and processes to be utilized across our enterprise IT department. This pivotal role will interact with all levels across the department including the most senior levels of the IT organization.
If you are seeking a rewarding and impactful role in a highly respected company which incorporates the newest technology, ideas, process, and will utilize your skills to their fullest, then apply for this role and be prepared to make an impact at Humana.
Responsibilities
The Lead Product Owner maximizes value of product created by Agile team. Liaises with stakeholders and the development team ensuring the right product is being built, in the right order, within budget and by the deadline. Serves as the Agile team's primary contact for information, work prioritization, and decision-making. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
Responsibilities
Establishes and maintains the ServiceNow PPM product strategy and roadmap, and maintains the publication and currency of these documents
Understands technology strategy, ServiceNow cross-product strategy, and related strategies and roadmaps to ensure roadmap alignment across various ServiceNow products
Operates strategically and understands the big-picture ServiceNow landscape
Develops strategic roadmap and owns/manages the ServiceNow PPM backlog
Works with process owners, key process stakeholders and platform and product development partners to build the product backlog.
Analyzes vendor's release roadmap to identify impacts and opportunities and translates them into the product backlog and opportunities
Serves as the Agile team's primary contact for information, work prioritization, and decision-making.
Engages the vendor for problem solving future product enhancements and complex design evaluation
Tracks and reports progress of the product roadmap, including business value realization measured outcomes, and product delivery risks, issues and mitigations
Delivery of Monthly Operational Reporting to senior leadership and stakeholders
ServiceNow capability road shows to current and prospective business process owners within Humana to improve the PPM process capabilities on the platform
Understand the capabilities being delivered as part of each platform upgrade and how the PPM process can benefit from these improvements.
Accountable for the successful implementation of bi-annual ServiceNow upgrades
Acts as a champion for users to increase adoption, eliminate barriers and ensure success during release transitions
Required Qualifications
Bachelor's degree and 8 years of technical experience, or equivalent
3 years of Project and Program Management Experience
4 years of experience creating and implementing strategic plans and roadmaps at the executive level for enterprise-wide business initiatives
3 years of experience implementing ServiceNow capabilities
Proficient with ServiceNow ITBM-PPM Product or commitment to achieve proficiency in first 90 days
Advanced experience as a Product Owner/Manager
Strong experiential knowledge of Project and Program Management Best Practices
Highly skilled communicator and serves as a Subject Matter Expert for Sr Leadership readouts
High competency in building reports for the appropriate audience with the right level message
Knowledgeable with Azure DevOps or other Agile tools and processes
Preferred Qualifications
ServiceNow PPM Expertise
SAFe SPC Certification
Typically requires a Bachelor's degree and 8 years of technical experience, or equivalent and 2 years of project leadership experience
Scheduled Weekly Hours
40
Company info
Humana Inc.
Website : http://www.humana.com