Product Manager

Profile

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

Please join our team at Wild Health, Inc. (Wild Health), a wholly-owned and independently-operated subsidiary of LivePerson, Inc.

Overview:

Wild Health is a growing, fast-paced startup using technology to revolutionize healthcare. Reporting to the Director of Product you will help define our end-to-end product vision, strategy and execution of our mobile product by collaborating closely with our engineering, marketing, design and clinical teams to build amazing products for our patients. You’ll need to have a deep understanding of how to build exceptional experiences for patients on mobile. We want you to have an impact across our entire product!

You will:

Build core experiences that our patients will love. These will be mainly focussed on our mobile app, but can span across our website and all other digital surfaces that are member facing.

Collaborate with ops and clinical team to identify opportunities to improve overall patient care

Translate overarching business goals into tangible product strategy

Provide meaningful insights on product launches throughout the organization

Help refine our product processes, making them scalable as we grow

Collaborate closely with engineering throughout the entire product lifecycle, from writing requirements to launching a feature

You have:

3 years of Product Management experience

Proven track record of managing all aspects of a successful feature throughout its lifecycle

Experience building consumer features from ideation to launch

Understanding of acquisition, engagement & retention metrics

Proven ability to develop product and growth strategies and effectively communicate recommendations to the team

Experience evaluating product decisions and prioritization trade-offs, leveraging large datasets to make data-driven product decisions, and collaborating with multiple stakeholders and large cross-functional teams

Solid technical background with understanding and/or hands-on experience in software development and web technologies

Strong problem solving skills and willingness to roll up one’s sleeves to get the job done

Experience with project management tools like Asana and Jira

Excellent written and verbal communication skills

Nice to haves:

Experience in high growth startups

Experience building TeleHealth products

Experience with analytic tools (e.g. Mixpanel/Amplitude)

Experience building mobile products

Benefits:

Remote-first environment with flexible hours

Competitive compensation in the industry

Paid time off paid holidays

Access to free ($2,000 value) with generous discounts for family members

Employee learning opportunities

Medical, dental, and vision insurance

Why you’ll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work

These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization.

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

#LI-Remote

Company info

LivePerson, Inc.
Website : http://www.liveperson.com/