Clinical Control Tower Senior Project Manager

Profile

Description

The Senior Project Manager manages all aspects of a project, from start to finish, so that it is completed on time and within budget. The Senior Project Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

As Humana implements its multi-year Enterprise Clinical Operating Model (ECOM) strategy there is an enhanced need to integrate insights and better support learning & decision-making across Humana's clinical operations. The vision for the Control Tower (CT) program is to act as a 'central nervous system' to proactively monitor performance, spot trends, and assess changes across Humana's portfolio of clinical initiatives. Working closely with the CT Director and Product Manager, the Senior Project Manager (SPM) plans and leads all the operational activities for the CT effort. The SPM supports the Director with socialization and collaboration activities with the various program teams and other stakeholder groups across the enterprise, preparing materials and filling in for the Director as/when necessary. They manage the CT budget, track progress against the roadmap, and manage project dependencies and risks. The nature of the work being highly variable, the successful candidate must be a self-starting manager, who can work independently with limited guidance and is able to manage and prioritize a large scope of work effectively.

The Clinical Control Tower Senior Project Manager designs, communicates, and implements an operational plan for completing the project; monitors progress and performance against the project plan; takes action to resolve operational problems and minimize delays. Identifies, develops, and gathers the resources to complete the project. Prepares designs and work specifications; develops project schedules, budgets and forecasts; and selecting materials, equipment, project staff, and external contractors. Communicates with other operational areas in the organization to secure specialized resources and contributions for the project. Conducts meetings and prepare reports to communicate the status of the project. Sets priorities, allocates tasks, and coordinates project staff to meet project targets and milestones. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Manages CT collaboration and socialization efforts across programs and other stakeholder groups, helping prepare materials and manage the engagement schedule

Manages the CT budget and resourcing needs

Tracks project progress and works closely with the CT Director and Product Manager to ensure the project remains on track and delivers successfully

Manages project and program interdependencies and potential roadblocks, establishes clear resolution paths and escalates as necessary

Identifies and manages project risks, working with the CT team to implement mitigation strategies, and communicates/escalates as necessary

Collaborates closely with the Product Manager to fill in for the CT Director as/when needed

Attends program working meetings to understand ongoing challenges, process gaps, analytics and leadership reporting requirements

Travel to Louisville once travel restrictions are lifted on an as needed basis

Role Essentials

Bachelor's degree or equivalent work experience

5 years of project management experience, project leadership and/or relationship management

Comfortable influencing and partnering with Senior Level leadership

Experience with managing clinical, healthcare and/or technology-based projects

Experience working in and collaborating across multi-disciplinary teams (e.g., teams composed of engineers, data scientists, clinical experts)

Excellent communication, presentation, and leadership skills

Comfortable leading and presenting at meetings with individuals at all levels of the organization

Experience solving complex problems in dynamic environment with many stakeholders

Advanced MS Office experience (including PowerPoint, Excel)

Role Desirables

Experience using agile methodologies

Knowledge of Clinical Operations (programs, stakeholders, business segmentation)

Familiarity with Health Care analytics (including but not limited to Randomized controlled trials, Claims data, Hypothesis testing)

Familiarity with Microsoft Azure and cloud-based technologies

Additional Information

Humana is an organization with careers that change lives-including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you're ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com